Frequently asked questions
How can I communicate my new airBalticcard Mobile number to my family and friends?
Enter a voice message with the details of your number into the phone’s automatic answering device. Tell your relatives, friends or business partners your telephone number and receive all incoming calls abroad free of charge!
How long does the airBalticcard SIM card operate and how long is the card credit valid for?
The SIM card and the credit have no limit. However, the card is deactivated when it is not used for more than two years.
When are the credits withdrawn for making and receiving calls?
Money from the credit balance is deducted as your call proceeds in real time.
How are my calls charged?
The charge is per minute of a successful connection.
My airBalticcard Mobile number has the country code +372. This code belongs to which country?
airBalticcard Mobile numbers use Estonia’s country code (+372).
How much does it cost if I query my credit balance and want to add credits via number 099?
It is free of charge.
Can I call number 099 from my fixed line?
No, this service is not available when calling from a fixed line.
Can the airBalticcard Mobile SIM card be used in any mobile phone?
The airBalticcard Mobile SIM card can be used with any GSM mobile phone except phones that are designed to operate only in specific networks (operator discounted mobile phones).
Does the person I am calling see my number?
Yes, if the person has activated the service Caller ID.
Can I hide my number so that the person I am calling does not see it?
This service is not available.
Can I use the internet with airBalticcard Mobile?
This service is available.
Can I use the phone book in my phone?
Yes. To make international calls the numbers must be entered with country and city code 00371ххххххх or +371ххххххх.
How much does it cost to call an airBalticcard Mobile number?
To call an airBalticcard Mobile number costs the same as to call any mobile number in Estonia.
For estonian citizents only!
The costs of the calls to airBalticcards from estonian mobil or fix network can be higher as between common estonian mobile phones